Claims Reporting Information
If you are reporting a claim during regular business hours, please call our office at 865-691-9111, or toll free at 1-800-683-9117. If you need to report a claim after business hours or on weekends, you can report the claim directly to the company at one of the numbers listed below:
24 hour claims reporting: 1-800-252-4633
24 hour claims reporting: 1-800-854-6011 (Auto & Home claims)
1-800-MET-LIFE (Life Insurance claims)
Please call our office the next business day so that we can provide personalized service with your claim.